In this episode we focus on customer service terms and best practices. We start by learning new vocabulary, and incorporate these new terms into several translation exercises.  Finally, we listen to three Spanish dialogs of a customer and service representative resolving issues. 

Business Spanish on YouTube: https://youtube.com/playlist?list=PLBHLCm64XjENK5KrIH3qumOr5-0X_SaPI

Visit our website for the customer service vocabulary, translation exercises, dialogs and dialog translations from this episode:
https://www.alcanzabala-international.com/post/business-spanish-the-customer-is-always-right-spanish-customer-service

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